FAQ

What size artwork can I include in the satchel?

Nothing larger than A1 (59.4cm x 84.1cm) they are the big ones the kids bring home from Kindy!! If you do have something larger than A1, that you would like to include in the book, you can send us a high resolution file.

(Note: Each digital image file counts as 1 piece of artwork towards your total)

Can I add wording to my book?

Yes you can add words to some or all of your pieces. Each caption for each piece of artwork is an additional 50c. You will receive an email once you have ordered, which will walk you through the process of adding captions.

We will invoice you seperately once we have established how many captions will appear in your book.

If you have sent us digital files and you require captions with these, you can email us your wording with the file.

How much is Postage and Handling?

Postage and Handling is $9.99 within Australia.

Once you have selected your book size and paid online, we will send you a prepaid and addressed Australia Post satchel (3kg or 5kg depending on the package size chosen).

Load up the satchel, remove the tracking sticker, sign the declaration on the satchel and take it to your nearest Australia Post Office for delivery.

Once we receive your package, we will notify you.

Once you book is complete, we will then send you your completed Forever Art Keepsake Book.

How do you lay the artwork out in the book?

The artwork will spread throughout the book pages at random unless you would prefer them in a specific order. If you would like them in order, please number the rear of each piece clearly in pencil.

Many pages will have one piece of artwork per page while others will have multiple images. If you would like certain pieces to be featured on their own, please also write this in pencil on the rear of the artwork.

If some of your items are in digital format, please include this information in the email when you send your files.

If your artwork has a specific top and bottom, please also specify this on the back in pencil as it may not be obvious to us.

Can I send photographs to be included in the book?

Absolutely!!! The first inside page of the book is designed to feature a photograph of your child with a personalised dedication written by you.

You will be able to send us a photo and enter your dedication text when you place your order.

This photo and text is an included feature and will not count towards the total pieces of artwork in your package.

Any additional photographs that you include either in high resolution JPEG or in a printed physical form will count as one piece of artwork each, and count towards your total.

Can I choose which piece of artwork will go on the front and back outside cover?

Yes! Please clearly write in pencil, on the rear of the artwork: “Front Cover” and/or “Rear Cover”

Please be mindful of the following when making your selection:

The 30cm x 30cm is a square book so unless the artwork is square, there will be some cropping involved or the image will be made smaller to fit within the frame.

How do I know which book size is best for me?

A4 is a great choice for an everyday keepsake.  It is available in portrait and landscape mode.

Looking at the artwork that you are choosing to submit, if most of them are landscape then please choose the landscape book and preferably then choose a landscape piece of art for the front and back covers.  The same guidelines apply for the portrait book.

The 30cm x 30cm square book will suit all artwork and is a really great feature piece to display.

Can my child's artwork and memorabilia be returned to me upon completion?

Yes, all artwork can be returned for an additional fee of $20.

This option can be added to your cart in the ordering process.

If you choose not to have your artwork returned, we can only keep it for 1 month from the time we send you your book.  If you do have a change of heart during this time, please contact us to arrange payment and return.

Due to space, after this time, all artworks will be disposed of and recycled accordingly.

What other types of items can I included in my Forever Art Keepsake Book?

As well as sending us your artwork, you can include cards, sporting or acadmic awards and ribbons, stories and photographs… the possibilities are endless.

We can accept JPEG photographs of items which you do not wish to send to us. This is recommended for larger pieces of artwork that may have delicate things stuck to it.

Each file will count as one item towards your total count.

How long does it take to make my Forever Art Keepsake Book?

Between 6-8 weeks usually; possibly longer during peak periods.

How should I pack the artwork in the stachel?

We recommed packing your art between 2 pieces of cardboard before popping it in your satchel for extra support.  Bubble wrap is also great for that extra security!

Once you’ve completed your order, we will send you a handy instruction sheet with your satchel to guide you.

How does the dedication page work?

The Dedication Page is optional but recommended by Forever Art

What a lovely opening for your child’s beautiful book!

Once you have added the dedication page option to your book and completed your purchase, you will then receive an email from us with instructions for adding captions, dedication text and uploading a photo.

We also offer the option to have a professional portrait taken by our in-house photographer to make it truly special. (This offer is currently only available in Adelaide, South Australia but we will be looking to add in more states in the near future – Stay tuned).